Privacy Policy

Thank you for visiting Damsons. This privacy policy explains what information we collect, why and what we do with it. After reading this policy if you have any comments or questions please contact us at customer@damsons.co.uk.

General

We collect your information in two areas on our website,

Subscribing to our mailing list - this is optional

Personal information when you make a purchase - this is required

1. Mailing list - by subscribing to our mailing list you are accepting our privacy policy, if you wish to unsubscribe you can at anytime by clicking ‘you can unsubscribe’ at the bottom of our emails.

When you have signed up to our mailing list we use email to send information about new products, offers and information relating to our business and positive messages about other brands we love. We do not share your email address with any third parties and is held on a secure server.

2. Personal information - your information is needed to place a purchase and send that purchase to you. We would not be unable to take payment without your bank details or send you your parcel without your postal address - this information is required by Damsons to fulfil your order and is not shared with any third parties and is held on a secure server.

We aim to meet high standards so this policy will be constantly under review to meet regulations, we recommend you check this policy periodically to see the latest version. We will remain transparent and display this policy on our website and you are invited to contact us with any questions you may have.

Legitimate interest

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests

For example, we will use your purchase history to send you or make available personalised offers. 

We will also send you direct marketing emails when you shop with us and do not
choose to opt out - this is often called a 'soft opt in'

We also combine the shopping history of many customers to identify trends and ensure we can keep up with demand, or develop new products/services. 

We will also use your address details to send you direct marketing information by post, telling you about products and services that we think might interest you.

We may contact you regarding market research

With your consent, or when you shop with us and do not choose to opt out from receiving our emails ('soft opt in') we will use your personal data, preferences and details of your transactions to keep you informed by email, web, text, telephone and through our contact centres about relevant products and services including tailored special offers, discounts, promotions, events, competitions and so on. This is only applicable in the UK.

“By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.”